Richard Yu, CEO di Huawei, ha replicato su weibo che la mescolanza di eMMC ed UFS è stata causata da una "seria carenza" di memorie flash nella catena produttiva, e che Huawei sta facendo di tutto per colmare questa lacuna, promettendo comunque che "delle buone performance ed esperienza d'uso sono assicurate dalle ottimizzazioni hardware e software apportate". Sarà anche così, ma i numeri dicono altrimenti, e soprattutto i prezzi sono gli stessi, indipendentemente dall'hardware, e con buona pace di chi si ritrovi con quello meno performante.
A seguire trovate un'ulteriore dichiarazione in merito rilasciata ai colleghi di Android Authority:
“We are aware that there has been some recent online discussion in China regarding the flash memory in HUAWEI P10/P10 Plus.
Huawei employs the highest standards when selecting technologies and components for use in its products; we prioritize user experience, product quality and stability of supply. The HUAWEI P Series of smartphones is one of the company’s global flagship series and has become hugely popular worldwide, thanks to the excellent photography experience it provides. This popularity has led to enormous demand.
To meet global demand of millions of units, Huawei has employed the standard industry practice of sourcing solutions from multiple trusted suppliers to ensure a balance between user experience, quality and sustainable supply. Relying on a single component supply can lead to a shortage, meaning delays for consumers who wish to buy our new products. In the case of flash memory, in this instance, Huawei has chosen multiple simultaneous mainstream solution suppliers.
Huawei is and always has been, above all, committed to providing an extraordinary user experience. The performance of a single component can’t exactly reflect the overall system performance of a smartphone and these scores are not applicable in actual use scenarios.
Among all HUAWEI P10 marketing collateral, there has been no commitment to the use of only one specific flash memory. Different flash memory components are shipped randomly based on the supply at that time. There are no period batches or manual selection for chip batches, nor is there any discrimination or intention to defraud to consumers. Our approach is to measure the overall performance of our phones through software algorithms and chip tuning, rather than to focus on any single component.
In the HUAWEI P10/P10 Plus, we use multiple different suppliers for flash memory, which have been subject to strict and rigorous testing as part of our finished products, so as to ensure the excellence and consistency of user experience that we strive for. This has been reflected in the overwhelmingly positive worldwide response to the HUAWEI P10 since its launch, thanks to its beautiful design and the stunning artistic portrait photography experience it delivers.
Smartphone manufacturing is an industry with a very long supply chain. Huawei is committed to making the user experience the core factor in product design and innovations. We will continue to work closely with our partners to optimize the industry ecosystem and deliver even better products and experiences to consumers.”